International Delivery USA - Temporarily Paused
Temporary Pause in Shipping to the USA.
Starting 16th August we are pausing shipping to the USA.
As of August 29th the U.S. government is removing the de minimis exemption of $800 on goods coming into the USA. This means that all orders, no matter the value will be charged import taxes and fees when they arrive.
We have heard that these fees could be quite high and the last thing we want is our valued American customers to have an unwelcome surprise with these extra costs for their order to clear customs.
In addition to this, if a parcel is refused due to non-payment of the tariffs, we will have to pay for the return shipping. For a small business like ours, this is a risk and we would not be able to absorb these costs.
For these reasons, regrettably we have to pause shipping to the USA whilst we figure out the best way forward. The last few years have been a challenging time for all businesses shipping and receiving goods internationally. It is exhausting reading government export and import changes and it is so frustrating when something completely outside of your control affects your livelihood.
This change is a huge blow for us, so many of our wonderful customers are in the USA and we are looking forward to sending our packages of beautiful papers your way again as soon as possible. Thank you for being such an important part of our story.
In the meantime, please do get in touch via email - hello@quinceandquill.com if there is something that you would like to order and we can discuss this and process manually (offline).