FAQ

How do you ship patterned wrapping papers? 

We are precious about our papers and will always ship papers rolled so they will arrive without creases, essential for a beautifully wrapped present, bookbinding or craft project.

 

I am looking for a particular Japanese decorative paper design, can you source this for me?

Whilst we stock a wide range of Japanese papers at Quince & Quill, the options available to choose from are extensive!  Please get in touch if you are looking for a particular design or a larger format sheet and we will be happy to help.

The colours of the Japanese decorative paper is slightly different to the image.

There are a couple of reasons that this may be the case.  When we stock a new paper design we photograph the first delivery of paper that we receive.  These papers are handmade in batches and there can be slight differences in colour between batches.  When we re-order new stock, this is usually from a different batch that has been produced and there can be variations (exactly like fabrics and wallpaper).  From our experience this is usually noticeable in the intensity of the gold application.  Secondly, whilst we photograph the papers to represent them correctly, all online devices depict colours differently.  If you are ordering more than one sheet of any design and need them to be from the same batch please get in touch and we can arrange this.